At noobwin, your privacy is not an afterthought — it is built into the foundation of how we operate. This Privacy Policy explains in plain, straightforward terms exactly what personal data we collect from Pakistani players, how we use it, who we share it with, and what rights you hold over your own information.
These six principles sit at the core of every data decision noobwin makes. The full legal policy text follows below — these cards are a plain-language overview, not a substitute for the complete policy.
noobwin collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and legal compliance. We do not collect data for the sake of it. If a piece of information is not needed to provide you with the service, we do not ask for it.
All data transmitted between your device and the noobwin Platform is protected with 256-bit SSL/TLS encryption — the same standard used by major international banks. Data stored on noobwin servers is encrypted at rest and access is restricted to authorised personnel only.
noobwin does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes — full stop. Your email address, phone number, and payment details are used solely to operate your account and comply with legal obligations. They are never monetised.
As a noobwin player, you have the right to access your personal data, request corrections, withdraw consent for marketing communications, and in certain circumstances request deletion of your data. These rights can be exercised by contacting noobwin support at any time.
Where noobwin shares data with third parties — such as payment processors like JazzCash and EasyPaisa, or identity verification providers — we do so only under strict contractual data protection obligations. Third parties are permitted to use your data only for the specific purpose for which it was shared.
noobwin retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule.
Please Read Carefully: By registering an account or continuing to use the noobwin Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we process your personal data, please discontinue use of the Platform and contact support to close your account.
noobwin ("noobwin", "we", "us", "our") is committed to protecting and respecting the privacy of all individuals who access or use the noobwin Platform available at noobwin.im (the "Platform"). This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
This Policy applies to all players, visitors, and users of the noobwin Platform, with particular reference to players based in Pakistan. It covers all services offered through the Platform, including cricket betting, live casino, slots, fishing games, bingo, and all associated account management and customer support functions.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together govern your relationship with noobwin. Terms defined in our Terms & Conditions carry the same meaning in this Policy unless otherwise stated.
noobwin acts as the data controller in respect of the personal data collected through the Platform. As data controller, noobwin determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection principles.
Where noobwin engages third-party service providers to process data on its behalf — such as payment processors, identity verification firms, or analytics providers — those parties act as data processors and are bound by contractual data processing agreements that restrict their use of your data strictly to the purposes specified by noobwin.
If you have any questions or concerns regarding the processing of your personal data, or wish to exercise any of your data rights, please contact our Data Protection team using the details set out in Section 15 of this Policy.
noobwin collects the following categories of personal data from players and Platform users:
noobwin does not collect or store full payment card numbers. Where card-based payment methods are introduced, card data is processed directly by our PCI-DSS-compliant payment processor and is never stored on noobwin servers.
noobwin collects personal data through the following means:
noobwin processes your personal data for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, contact, technical |
| Identity and age verification (KYC) | Identity, financial |
| Processing deposits and withdrawals | Identity, financial |
| Fraud detection and prevention | Identity, financial, technical |
| Anti-money laundering compliance | Identity, financial, communications |
| Customer support and dispute resolution | Identity, communications |
| Responsible gaming monitoring and tools | Identity, usage, communications |
| Platform analytics and improvement | Technical, usage (anonymised where possible) |
| Marketing communications (with consent) | Identity, contact |
| Legal and regulatory compliance | All categories as required |
noobwin will never use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate lawful basis for doing so.
noobwin processes personal data on one or more of the following legal bases, depending on the specific processing activity:
noobwin does not sell your personal data. We share personal data with third parties only in the following circumstances and only to the extent strictly necessary:
All third-party data processors engaged by noobwin are subject to contractual obligations that prohibit them from using your data for any purpose other than the specific service they provide to noobwin, and that require them to maintain appropriate technical and organisational security measures.
noobwin operates under an international gaming licence and may engage service providers located outside Pakistan. Where personal data is transferred internationally, noobwin ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that which would apply within Pakistan, including:
If you would like further information about the safeguards we have in place for international data transfers, please contact us using the details in Section 15.
noobwin retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by law and our gaming licence:
Where data is no longer required and no legal obligation to retain it exists, noobwin will securely delete or irreversibly anonymise that data in accordance with our internal data lifecycle management procedures.
Subject to applicable law, you have the following rights in relation to your personal data held by noobwin. To exercise any of these rights, contact our support team using the details in Section 15.
Request a copy of the personal data noobwin holds about you, along with information about how it is being used.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.
Request that we restrict processing of your data in certain circumstances, such as while a dispute is under review.
Receive your personal data in a structured, machine-readable format and transmit it to another controller.
Object to processing of your data for direct marketing purposes or where processing is based on legitimate interests.
noobwin will respond to all verified data rights requests within thirty (30) calendar days. In complex cases, this may be extended by a further two months, in which case we will notify you of the extension and the reason for it.
The noobwin Platform uses cookies and similar tracking technologies to enhance your experience, remember your preferences, analyse Platform usage, and support our fraud prevention and security functions. The following categories of cookies are used:
You may manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the noobwin Platform. For strictly necessary cookies, no opt-out is available as they are essential to Platform operation.
The noobwin Platform is strictly intended for adults aged 21 years and over. noobwin does not knowingly collect personal data from persons under the age of 21. If you believe that a minor has registered an account or provided personal data to noobwin, please contact us immediately using the details in Section 15 and we will take prompt action to delete the data and close the account.
As part of our Know Your Customer (KYC) process, noobwin requires all players to verify their age before making deposits or accessing real-money games. Accounts where age verification cannot be completed to noobwin's satisfaction will be suspended pending resolution.
If you are concerned about a minor accessing gambling platforms, we encourage the use of parental control software and refer you to our Responsible Gaming page for further guidance and resources.
noobwin implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:
While noobwin takes all reasonable steps to protect your personal data, no system connected to the internet can be guaranteed to be entirely secure. You also have a responsibility to protect your account by keeping your login credentials confidential and logging out of your account when using shared devices.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, noobwin will notify affected players without undue delay in accordance with our legal obligations.
noobwin reserves the right to update or amend this Privacy Policy at any time to reflect changes in law, regulatory requirements, our data processing practices, or the services we offer. When material changes are made, we will notify registered players by email and/or by displaying a prominent notice on the Platform prior to the change taking effect.
The revised Policy will be posted on this page with an updated effective date. We encourage you to review this Policy periodically so that you remain informed about how noobwin protects your personal data. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way noobwin handles your personal data, please contact our Data Protection team using the following details:
When submitting a data rights request, please include your registered account username and a clear description of your request. For identity verification purposes, we may ask you to provide proof of identity before processing your request. noobwin aims to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 calendar days.
For questions about responsible gaming, self-exclusion, or deposit limit tools, please visit our Responsible Gaming page or contact live chat directly for immediate assistance. These tools are free and available to all registered players at any time.
Now you know exactly how noobwin handles your personal data. We built our platform around trust — for players in Karachi, Lahore, Islamabad, and across Pakistan. Join a platform that takes both your gaming experience and your privacy seriously. 21+ only. Please play responsibly.